RETURN or exchange
If you would like the return your item or exchange it for another size, please make sure that your item meets the return requirements. Refunds and exchanges must be shipped back within 30 days of receiving your order.
For returns, once you fill out the form below, a pre-paid return label will be sent to your email. Once returned, a refund will be issued with the deduction of the shipping cost taken off from your total order. HTHR does not provide free shipping on returns nor will we refund the amount of shipping cost applied to your order.
For exchanges, once you fill out the form below indicating what size you wish to exchange, a pre-paid return label will be sent to your email. Once returned, your new order will be processed and shipped back to you, free of shipping charge. HTHR provides free shipping only on exchanges.
For my local friends and family living in Lafayette / Bluffton area. If you wish to return your item in person, you may do so by filling out the form below and indicating the days and times available for an in-person pickup. Once returned, a full refund will be issued.